Products

What am I buying?

An original educational guide supplied as a downloadable PDF. The listing identifies its subject, contents, edition, language, approximate page count and intended audience.

Does a guide include Autodesk software or a licence key?

No. The PDF Library does not include software, licence keys, official Autodesk materials, certification or publisher accounts.

Is AutoSoftKey affiliated with Autodesk?

No. Cadunlock LLC/AutoSoftKey is an independent publisher. Product names identify the topic only.

What language and format are used?

Each listing states the language. Files are PDF and require a current PDF reader.

Price and payment

Is this a subscription?

No. Each PDF Library guide is a one-off GBP purchase. The price depends on the selected reference year: 2024 £29, 2025 £59, 2026 £79 or 2027 £99. There is no renewal or recurring charge.

Which payment methods are accepted?

The methods actually displayed by Stripe at checkout, such as eligible cards, Apple Pay, Google Pay or Link. We do not promise bank transfer or invoice payment unless it is visibly enabled.

Will I receive a receipt?

Yes. The order email includes the purchase details. A commercial invoice/receipt can be requested; a document is described as a VAT invoice only where legally appropriate.

Delivery and access

How is the guide delivered?

After an accepted payment and the required immediate-supply choice, the link appears on the order page and/or My Account and is emailed to you. There is no physical shipping.

How long do I have to download?

Unless the listing says otherwise, access lasts 365 days with up to five successful download attempts. Save a personal backup.

What if the link never arrives?

Check spam and My Account, then email support@autosoftkey.co.uk with the order number. We verify and restore genuine access problems.

Cancellation and refunds

Can I cancel?

Consumers normally have a 14-day cancellation period. If you expressly request immediate supply and acknowledge the effect before access starts, that right is lost once supply begins. If you do not consent, supply waits until the period expires.

What if the PDF is corrupt, wrong or not as described?

Your statutory rights remain. We first repair, replace or provide a working copy free of charge. If that is impossible or not provided appropriately, you may be entitled to a price reduction up to a full refund.

Use and support

Can I share the PDF with my team?

A purchase is licensed to one purchaser for personal learning or internal reference. Do not redistribute or publish it. Contact us for team licensing.

Do guides update automatically?

The product page identifies the sold edition. Material corrections may be made available during the stated access period, but a purchase does not promise every future edition unless the listing expressly says so.

Can I request an accessible format?

Yes. Contact us before or after purchase with the barrier you face. We will provide reasonable help or an alternative where feasible.

How do I reach a person?

Email support@autosoftkey.co.uk or telephone +1 (862) 445-6008 during published hours.