PDF Store Payment & Billing Policy
Straightforward GBP pricing, one-off Stripe payments and no hidden subscriptions.
Last updated: 30 August 2026
1. Currency and total price
PDF Library prices are shown in pounds sterling (GBP). The product page and checkout display the total amount payable and any applicable tax before you commit to payment. There are no physical-delivery charges and we do not add unavoidable fees after the final order summary.
If your payment account uses another currency, your bank or wallet provider may apply its own exchange rate or international charge. That is charged by the provider, not Cadunlock LLC.
2. One-off purchases only
3. Payment processor and methods
Stripe processes payments securely. The methods actually available to you are those displayed at checkout and may include eligible cards, Apple Pay, Google Pay or Link. We do not advertise bank transfer, invoice payment or any method that is not enabled at checkout.
Cadunlock LLC does not receive or store your full card number or card security code. Stripe and your bank handle authentication and fraud screening. HTTPS protects data in transit.
4. Payment obligation and order acceptance
Directly before payment, checkout repeats the guide, quantity, total GBP price and essential digital-delivery information. The final button clearly indicates that placing the order creates an obligation to pay. An authorisation does not guarantee order acceptance; the contract is accepted as explained in the PDF Store Terms.
5. Payment reviews, declines and duplicate charges
| Situation | What to do |
|---|---|
| Payment declined | Check billing details and contact your bank. Do not repeatedly submit the same order. |
| Payment pending | Wait for final confirmation; access begins only after an accepted payment and the required digital-supply choice. |
| Suspected duplicate | Email both references. We will investigate and refund any confirmed duplicate. |
| Fraud/security review | We may ask for limited order verification. Never email a full card number, password or security code. |
6. Receipts, commercial invoices and tax
We email an order confirmation and payment receipt. On request, we can provide a commercial invoice/receipt containing the order and business details. We describe a document as a VAT invoice only if Cadunlock LLC is registered and legally entitled to issue one for that supply.
7. Refunds and disputes
Approved refunds return to the original payment method. We cannot redirect them to another person or account. Eligibility and statutory timelines are in the Refund & Cancellation Policy. You may contact your card issuer at any time; contacting us first often lets us investigate faster but does not remove your rights.
8. Contact
For billing help, email support@autosoftkey.co.uk with your order number and purchase email, or telephone +1 (862) 445-6008 during the published support hours.